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FAQ

  •   Where is Manipal?
  •   How do printing costs in Manipal compare with the rest of the world?
  •   What are the Quality Standards of The Manipal Press?
  •   What design services are available?
  •   How is Material, Manuscripts, etc. sent to The Manipal Press for printing?
  •   How does The Manipal Press handle delivery of finished products?
  •   What communication infrastructure does Manipal have?
  •   What MIS is available to keep track of work-in-Progress?
  •   What other services can the Manipal Press offer?
  •   How secure is the material handed over to The Manipal Press?
  • Where is Manipal?

    Manipal is located on the West Coast of India, in the Udupi District of Karnataka State, one of the most academically advanced in South India. The city nestles between two of India's best tourist destinations, Goa and Kerala. Manipal is on the same latitude as Bangalore, the Silicon Valley of India and is an hour's flight away from it. Please click on the Access Icon located at the top of the screen for details on getting there.

    How do printing costs in Manipal compare with the rest of the world?

    Manipal Press offers international quality at significantly lower prices than other facilities that can produce comparable quality, located in any other region in the world. Manipal can deliver higher quality at a lesser cost than even countries like Korea.

    What are the Quality Standards of The Manipal Press?

    The Manipal Press uses leading-edge technology with machines importred from Europe (Muller Martini, KBA, Heidleberg, etc.) and have highly skilled personnel to ensure quality at every level. A comprehensive Process Flow Management system (described in detail in the 'Quality Process' section of this presentation) ensures very high quality right from planning to delivery. High Quality workmanship is integrated into each process at The Manipal Press as we believe that it is easier to do it right the first time rather than rework.

    What design services are available?

    The Manipal Press has a strong team of creative artists engaged in designing everything from Annual Reports to Book Covers. This department is equipped with Apple Mac PCs, high end scanners, color laser printers, etc. and uses software like Corel Draw, Photoshop, Autocad, etc. This presentation is an example of our in-house capabilities.

    How is Material, Manuscripts, etc. sent to The Manipal Press for printing?

    Virtually every conceivable form:
    Soft copies on CD / DVD / ftp: / e-Mail / http: and even Hard copies.

    How does The Manipal Press handle delivery of finished products?

    Mangalore is an hour away by road and has an all-weather sea port, an airport and two Indian Railway cargo terminals, all capable of handling international cargo. The Manipal Press has been consistently delivering cosignments to its existing clients in Europe, U.S.A., Africa and other Asian countries. The Manipal Press has agreements with many Courier, Airline and Shipping companies to provide priority cargo movement.

    What communication infrastructure does Manipal have?

    Manipal has a dedicated Earth Station for Data & Internet connectivity. Five major telecom service providers have primary switches in Manipal. Three of these providers, Reliance Infocom, Bharti Telecom and Spice Telecom have their switches located in facilities owned by the Manipal Press. With this high redundancy, Manipal can boast of 24X7 high quality broadband communication capability. In addition to this, The Manipal Press runs an International Call Center servicing North America over a dedicated 2 MB International Private Leased Circuit.

    What MIS is available to keep track of work-in-Progress?

    A Client Extranet on the www.manipalpress.com web site provides comprehensive reporting. In addition, a customer support executive will be assigned to each client to offer personalised service. An International Hotline and a North American Toll Free line are also provided.

    What other services can the Manipal Press offer?

    Apart from comprehensive Pre-Press, Post-Press and Design services, The Manipal Press offers these additional services:

    Data/Media Integration
     
    · Format Conversion
    · Media Integration
    · Format Integration
    Data Management
     
     · Data Warehousing

    -

    Multi-location Network Operations Centers with redundant backup and security systems
     · Data Mining

    -

    Highly skilled team of Data Analysts and Programmers to deliver accurate reports based on data mined from the warehouse
     · Data Security

    -

    International partners in Atlanta to consult and advise on data security procedures and processes. Dedicated hardware to ensure data security including sophisticated access control system installed at all key points
    Asset Management
     
    · The Manipal Press has developed comprehensive internal systems that are used to manage client assets
    · A state-of-the-art document management system is used to manage digital assets (Analog assets are digitised)
    Further, The Manipal Press offers the services of its dedicated Business Process Outsourcing facilities to handle its client's downstream marketing, order processing, customer support and other back-office functions.
     

    How secure is the material handed over to The Manipal Press?

    Security is worked into every step to ensure safety of material entrusted to The Manipal Press. Comprehensive Firewalls, Intrusion Detection Systems, Personnel Access Procedures, Material Movement Monitoring and CCTV Systems have been implemented in all units of the Manipal Press Limited. The fact that Citibank NA, HSBC, GTB and most Indian banks have been doing business with us for years bears testimony to the confidence they have in our security systems.

     

      Copyright © 2006 Manipal Press Ltd.